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Legal

Terms of Service

Plain terms for an introduction service. No legalese, no surprises.

The service

The Scholars’ Concierge introduces families to independent tutors, and introduces tutors to families and Salons. We do the matching, the vetting and the introduction. What happens in the lessons themselves is between you and your tutor.

Fees

Private engagements: 25% of the tutor’s first month, paid once. Salons: 15% of collected fees, for as long as the class runs. In both cases the fee is the tutor’s to pay, deducted from what they earn — never billed to the family.

Payments

Payments are handled through HitPay. Families pay their tutor, or a Salon’s fees, through the platform; tutors receive their share on the agreed schedule. We don’t handle cash, and we don’t ask you to pay a tutor directly for anything we introduced.

Conduct

Exchanging contact details before both sides confirm a match is not permitted. Doing so circumvents the service and forfeits any protection or standing this agreement provides. Names and numbers pass through us until you and the tutor both say yes.

Liability

We introduce; we don’t teach. The tutoring engagement, once confirmed, is between the family and the tutor, and its conduct and outcomes are theirs. We’re liable for the introduction and the fee we collect on it, nothing further.

Changes

We may update these terms as the service changes. We won’t backdate a change to alter a fee you’ve already agreed to. Continuing to use The Scholars’ Concierge after an update means you accept the terms as they then read.