Legal
Data & the PDPA
What we collect to make a match, and what happens to it after.
What we collect
Your contact number, your child’s level and subjects, the hours you’re free, and the short feedback you send us after lessons begin. That’s what matching, Salon formation and the Laurel Index run on. Nothing more.
Why we collect it
Each field does a job. Level and subjects find the right tutor. Your free hours filter the shortlist to people who actually fit your week. Feedback feeds the Laurel Index, the record every tutor is measured against.
How it’s protected
Personal data is encrypted at rest. Tutors see a first name and a level, never a surname, an address or a phone number, until you and the tutor both say yes. Contact details stay withheld until that point.
Your rights
You can ask to see what we hold, correct it, or withdraw it, any time. Message the Concierge from your account and ask — no form, no waiting on a data officer. We reply the same way we reply to everything else.
Retention
We keep your data only while it’s useful to you: while you’re matching, while a Salon runs, while a tutoring engagement continues. Ask us to delete it and we will, in full, unless the law requires us to keep a record.